Category Archives for "Lyft Driver"

How to Deal with an Angry Passenger

This article first appeared in maximumridesharingprofits.com.

Angry Rideshare Car

Most passengers who climb into our cars are polite, but what should we do when a passenger gets angry? It’s important to protect ourselves and enforce our own rules, all while giving good customer service.

It's useful to hear how other people deal with this issue, and Dylan over at The RideShare Hub recorded a video that shares his methods for dealing with angry passengers. Take a look, then scroll to the video transcript to read the points he covers.

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5 Things That Uber & Lyft Won’t Tell Drivers Before They Sign Up

What do you think new drivers need to know before they sign up to drive, and how does that line up with what Uber and Lyft tells them?

It’s interesting to look at the gap between the realities of rideshare and the messaging we get from Uber & Lyft advertisements. Dustin over at Dustin is Driving on Youtube recorded a great video that covers the 5 things Uber and Lyft don’t tell new drivers, and it should help newer drivers discover the info Uber & Lyft left out of the TV commercials.

What’s going on all my new, current and future rideshare divers out there? Welcome back to the channel. Today’s video, I’m going to keep it 100 with you and tell you the five main things you need to know before you ever even consider becoming an Uber and Lyft driver. Because guess what? Let’s face, those commercials you’ve seen, are just BS and lies.

The Phishing Scam That Steals Driver Pay In Seconds

Uber Driver Scam

OK, an Uber driver showing up without a car and offering to carry you on his shoulders would be a super obvious scam and not the sort we are talking about here. 

Phil here.  Although Uber’s Instant Pay and (in the U.S.) Lyft’s Express Pay options have been hugely popular with drivers, there are some scams and fraud issues drivers should be aware of. Today, senior RSG contributor Christian Perea details what’s happening and how to avoid it.

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Uber Signup Bonuses

Uber Signup Bonus

When Uber first came to Australia, sign-up bonuses were a big part of the incentive package.

This is still the case in U.S. cities and it varies according to the size of the city. The bigger the city, the bigger the bonus.

If you signed up using another driver's referral link, BOTH OF YOU got a referral bonus as soon as you had completed a certain number of rides (around 25).

Unfortunately, this is no longer the case in Australia.

Unfortunately, this is no longer the case in Australia.

When Uber first came to Australia, sign-up bonuses were a big part of the incentive package.

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What Are the Alternatives to Uber in Australia?

Uber, Lyft and other rideshare services in Australia

Well, not a lot to be honest. Australia is pretty much a one ride share company, and that company is Uber.

There are a couple of local startups, such as GoCatch and SwyftRyd (who on earth told them it was a good idea to use a name that no one can remember how to spell?) but they don't really have any traction. They are in a Catch-22 situation. If you're a rider, there's typically no drivers around, so you go back to Uber. And if you're a driver, there's typically no riders looking for you, so guess what, you go back to Uber.

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